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Home System Information Web Browser & OS Support arrow Settings & Troubleshooting

Administrative Systems: Settings and Troubleshooting

M-Pathways Student Administration and HRMS

Windows Operating Systems Mac Operating Systems
  • Pop Up Blockers must be disabled
  • Site should not be listed in Trusted Sites
  • Site cannot be listed in Trusted Sites when using Vista
  • If using Internet Explorer, Do not save encrypted pages to disk must be unchecked
  • Pop Up Blockers must be disabled
  • Site should not be listed in Trusted Sites

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M-Pathways Financials

Windows Operating Systems Mac Operating Systems
  • Pop Up Blockers must be disabled
  • Site should not be listed in Trusted Sites
  • Site cannot be listed in Trusted Sites when using Vista
  • If using Internet Explorer, Do not save encrypted pages to disk must be unchecked
  • Pop Up Blockers must be disabled
  • Site should not be listed in Trusted Sites

[Return to Browser and Operating System Support]


M-Reports

Windows Operating Systems Mac Operating Systems
  • Ensure to remove the Java update setting, as specific Java version is needed/ specified settings

    (Go to Start > Settings > Control Panel > Java Control Panel > Advanced (tab) > JRE Auto Download >Select Never Auto-Download)

  • Ensure the correct version of Java is installed and running

    (In Internet Explorer, select Tools > Internet Options > Advanced (tab) > scroll to the Java (Sun) section > select the required Java version need for the application: Use JRE_1.x.x_x ,applet (requires restart)
  • Ensure to remove the Java update setting, as specific Java version is needed/ specified settings
  • Ensure the correct version of Java is installed and running

[Return to Browser and Operating System Support]


My LINC

Windows Operating Systems Mac Operating Systems
  • Pop Up Blockers must be disabled
  • Cookies must be enabled
  • Pop Up Blockers must be disabled
  • Cookies must be enabled

[Return to Browser and Operating System Support]


eMploy

Windows Operating Systems Mac Operating Systems
no specified settings no specified settings

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eResearch

Windows Operating Systems Mac Operating Systems
  • Pop Up Blockers must be disabled
  • Javascript must be enabled
  • Cookies must be enabled
  • Ensure to remove the Java update setting, as specific Java version is needed/ specified settings

    (Go to Start > Settings > Control Panel > Java Control Panel > Advanced (tab) > JRE Auto Download >Select Never Auto-Download)

  • Ensure the correct version of Java is installed and running

    (In Internet Explorer, select Tools > Internet Options > Advanced (tab) > scroll to the Java (Sun) section > select the required Java version need for the application: Use JRE_1.x.x_x ,applet (requires restart)
  • Pop Up Blockers must be disabled
  • Javascript must be enabled
  • Cookies must be enabled
  • Ensure to remove the Java update setting, as specific Java version is needed/ specified settings
  • Ensure the correct version of Java is installed and running

[Return to Browser and Operating System Support]


Online Access Request System (OARS)

Windows Operating Systems Mac Operating Systems
  • Ensure to remove the Java update setting, as specific Java version is needed/ specified settings

    (Go to Start > Settings > Control Panel > Java Control Panel > Advanced (tab) > JRE Auto Download >Select Never Auto-Download)

  • Ensure the correct version of Java is installed and running

    (In Internet Explorer, select Tools > Internet Options > Advanced (tab) > scroll to the Java (Sun) section > select the required Java version need for the application: Use JRE_1.x.x_x ,applet (requires restart)
  • Ensure to remove the Java update setting, as specific Java version is needed/ specified settings
  • Ensure the correct version of Java is installed and running

[Return to Browser and Operating System Support]


M-Marketsite

Windows Operating Systems Mac Operating Systems
no specified settings
  • Cookies must be enabled (Accept cookies always)

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BusinessObjects XI R3

Windows Operating Systems Mac Operating Systems
  • Pop Up Blockers must be disabled
  • Automatic Prompting for File Downloads must be set to Enable in Internet Explorer
  • Site cannot be listed in Trusted Sites when using Vista
  • Ensure to remove the Java update setting, as specific Java version is needed/ specified settings

    (Go to Start > Settings > Control Panel > Java Control Panel > Advanced (tab) > JRE Auto Download >Select Never Auto-Download)

  • Ensure the correct version of Java is installed and running

    (In Internet Explorer, select Tools > Internet Options > Advanced (tab) > scroll to the Java (Sun) section > select the required Java version need for the application: Use JRE_1.x.x_x ,applet (requires restart)
  • Pop Up Blockers must be disabled
  • Automatic Prompting for File Downloads must be set to Enable in Internet Explorer
  • Site cannot be listed in Trusted Sites
  • Ensure to remove the Java update setting, as specific Java version is needed/ specified settings
  • Ensure the correct version of Java is installed and running

 

[Return to Browser and Operating System Support]


WebNow

Windows Operating Systems Mac Operating Systems
  • Ensure to remove the Java update setting, as specific Java version is needed/ specified settings

    (Go to Start > Settings > Control Panel > Java Control Panel > Advanced (tab) > JRE Auto Download >Select Never Auto-Download)

  • Ensure the correct version of Java is installed and running

    (In Internet Explorer, select Tools > Internet Options > Advanced (tab) > scroll to the Java (Sun) section > select the required Java version need for the application: Use JRE_1.x.x_x ,applet (requires restart)
  • Ensure to remove the Java update setting, as specific Java version is needed/ specified settings
  • Ensure the correct version of Java is installed and running

[Return to Browser and Operating System Support]


Help Desk Shadow Tool

Windows Operating Systems Mac Operating Systems
  • In Firefox 3.0, download and run the Support‐LogMeInRescue.exe file
  • In Firefox 3.0, save, unzip and install the LogMeInRescue.pkg.zip file
  • in Safari 3.0, click Continue at any prompts during the automatic installation.

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uPortal

Windows Operating Systems Mac Operating Systems
no specified settings no specified settings

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Last modified November 06, 2009