Web Browser and Desktop Operating System Support

This page provides information about the supported Windows and Macintosh operating systems and browsers for the Web-based administrative applications that ITS manages.

ITS works directly with the software vendors to influence them to support the latest version of both Apple and Window operating systems and to expand its browser combinations.

Resolving Incompatibilities Between BusinessObjects and WebNow Applications and Java

Windows Browser and Operating System Support

Definitions

• ITS Recommends (): ITS has identified the OS/Browser combination as the primary combination for use with most ITS supported systems. The combination has been tested and workarounds/settings have been identified.
• Vendor Certified: Vendors of our web-based systems have tested and support the combination of OS/Browser.

Application/Software Vendor	Vendor Certified (= ITS Recommends)			Other Software Requirements
	Windows XP	Windows Vista	Windows 7
Research, Teaching and Administration Systems
M-Pathways Student Administration and HRMS (includes Student Business, Faculty Business, Employee Business & eRecruit) PeopleSoft HE 9.0/PeopleTools 8.52 Settings & Troubleshooting	IE 7 IE8 IE9	IE 7 IE 8 IE9	IE7 IE 8 IE9	Adobe Acrobat Reader
M-Pathways Financials and Physical Resources PeopleSoft Financials 9.1/PeopleTools 8.50 Settings & Troubleshooting	IE 7	IE 7 IE 8	IE 8	Adobe Acrobat Reader
CTools Settings & Troubleshooting	IE 7 or later Firefox 13 or later	IE 7 or later Firefox 13 or later	IE 7 or later Firefox 13 or later	JavaScript enabled
M-Reports ITS Internal Software Settings & Troubleshooting	IE 7 IE 8	IE 7 IE 8	IE 7 IE 8	Java 1.7
My LINC SumTotal 8.2 software Settings & Troubleshooting	IE 7 IE 8	IE 7 IE 8	IE 7 IE 8	Adobe Acrobat Reader Adobe Flash Player Note: Administrator, Report Manager, Content Manager and Author modes require IE.
DART (Donor Alumni Relationship Tool) Blackbaud Enterprise CRM Settings & Troubleshooting		IE 7.x IE 8.x	IE 7.x IE 8.x IE 9.x	Java Runtime Environment (JRE) .Net Framework 2.0 SP1 .Net Framework 3.0 SP1 .Net Framework 3.5 SP1 .Net Framework 4.0 (Windows XP) .Net Framework 4.1 (Windows Vista) .Net Framework 4.2 (Windows 7) Note: DART/BBEC must be added to Local Intranet area in IE.
eResearch Click Commerce software Settings & Troubleshooting	IE 7.0 or later Firefox 7.0 or later Chrome 9.0 or later	IE 7.0 or later Firefox 7.0 or later Chrome 9.0 or later	IE 7.0 or later Firefox 7.0 or later Chrome 9.0 or later	Adobe Flash Player Java 1.7 or higher
Online Access Request System (OARS) ITS Internal Software Settings & Troubleshooting	IE 7 IE 8 IE 9 Firefox 13 or later Chrome 19 or later	IE 7 IE 8 IE 9 Firefox 13 or later Chrome 19 or later	IE 7 IE 8 IE 9 Firefox 13 or later Chrome 19 or later	Java 1.7
M-Marketsite SciQuest Software Settings & Troubleshooting	IE 7 IE 8 IE 9 Firefox 16 Opera 10 or later	IE 7 IE 8 IE 9 Firefox 16 Opera 10 or later	IE 7 IE 8 IE 9 Firefox 16 Opera 10 or later
BusinessObjects XI R3 Business Objects Software Settings & Troubleshooting	IE 7 IE 8 (Compatibility Mode) IE 9 (Compatibility Mode)	IE 7 IE 8 (Compatibility Mode) IE 9 (Compatibility Mode)	IE 7 IE 8 (Compatibility Mode) IE 9 (Compatibility Mode)	Java 1.6
WebNow Settings & Troubleshooting	IE 7 IE 8 (requires JRE 1.6.13 or higher) IE 9 Google Chrome	IE 7 IE 8 (requires JRE 1.6.13 or higher) IE 9 Google Chrome	IE 7 IE 8 (requires JRE 1.6.13 or higher) IE 9 Google Chrome	Java 1.6
ImageNow	SP2 or SP3	64-bit or 32-bit	64-bit or 32-bit
Concur Concur Travel & Expense Software	Concur Browser and Operating System Information from Procurement Services
Wolverine Access Gateway (uPortal) Settings & Troubleshooting	IE 7	IE 7	Not yet vendor certified
ITSM 7.6.03 BMC Software Settings & Troubleshooting	IE 6.x	IE 7.x	IE 7.x	Adobe Flash Player
General Computing Systems
CoSign (weblogin.umich.edu) ITS Internal Software Settings & Troubleshooting	IE 7.x IE 8.x	IE 7.x IE 8.x	IE 7.x IE 8.x
MCommunity Directory mcommunity.umich.edu ITS Internal Software Settings & Troubleshooting	IE 7.0 or later Firefox 13 or later Chrome 20 or later	IE 7.0 or later Firefox 13 or later Chrome 20 or later	IE 8.0 or later Firefox 13 or later Chrome 20 or later
MCommunity Sponsor System https://mcommunity-sponsor.its.umich.edu/sponsor/ ITS Internal Software	IE 7.0 or later Firefox 13 or later Chrome 20 or later	IE 7.0 or later Firefox 13 or later Chrome 20 or later	IE 7.0 or later Firefox 13 or later Chrome 20 or later
MFile (mfile.umich.edu) ITS Internal Software Settings & Troubleshooting	IE 7.x IE 8.x	IE 7.x IE 8.x	IE 7.x IE 8.x
MPrint ITS Internal Software Settings & Troubleshooting	IE 7.x IE 8.x Firefox 13 or later Chrome 20 or later	IE 7.x IE 8.x Firefox 13 or later Chrome 20 or later	IE 7.x IE 8.x Firefox 13 or later Chrome 20 or later
M+Google (Mail, Calendar, Docs) Google	Google Apps Browser Information from Google Note: Administrative System users may need to install multiple browsers to have full compatibility across systems.

Mac Browser and Operating System Support

Definitions

• ITS Recommends (): ITS has identified the OS/Browser combination as the primary combination for use with most ITS supported systems. The combination has been tested and workarounds/settings have been identified.
• Vendor Certified: Vendors of our web-based systems have tested and support the combination of OS/Browser.

Application/Software Vendor	Vendor Certified (= ITS Recommends)		Other Software Requirements
	Mac OS X 10.5 (Leopard)	Mac OS X 10.6 (Snow Leopard)
Research, Teaching and Administrative Systems
M-Pathways Student Administration and HRMS (includes Student Business, Faculty Business, Employee Business & eRecruit) PeopleSoft HE 9.0/PeopleTools 8.52 Settings & Troubleshooting	Safari 4 Safari 5	Safari 4 Safari 5	Adobe Acrobat Reader
M-Pathways Financials and Physical Resources PeopleSoft Financials 9.1/PeopleTools 8.50 Settings & Troubleshooting	Safari 5.x	Not yet vendor certified	Adobe Acrobat Reader
CTools Settings & Troubleshooting	Firefox 13 or later	Firefox 13 or later	JavaScript enabled
M-Reports ITS Internal Software Settings & Troubleshooting	Safari 5.x	Safari 5.x	Java 1.7
My LINC SumTotal 8.2 software Settings & Troubleshooting	Safari 4.0	Not certified	Adobe Acrobat Reader Adobe Flash Player Note: Administrator, Report Manager, Content Manager and Author modes are not available in Mac OS.
DART (Donor Alumni Relationship Tool) Blackbaud Enterprise CRM Settings & Troubleshooting	If you are a Mac user, you can use the Virtual Sites desktop or Parallels software to access DART until a future time when the completely browser-based system will allow you to use Safari or other standard Mac browsers.
eResearch Click Commerce software Settings & Troubleshooting	Safari 4.0 or later Firefox 3.0 or later	Safari 4.0 or later Firefox 3.0 or later	Adobe Flash Player
Online Access Request System (OARS) ITS Internal Software Settings & Troubleshooting	Safari 5.0 Firefox 13 or later	Safari 5.0 Firefox 13 or later	Java 1.7
M-Marketsite SciQuest Software Settings & Troubleshooting	Safari 4.0 or later Firefox 16	Safari 4.0 or later Firefox 16	Supplier Punchout sites may differ in browser support.
BusinessObjects XI R3 Business Objects Software Settings & Troubleshooting	Safari 5.0	Safari 5.0	Java 1.6
WebNow Settings & Troubleshooting	Safari 5.0.x Safari 5.1 is not compatible	Safari 5.0.x Safari 5.1 is not compatible	Java 1.6
ImageNow	ImageNow does not run natively on Mac OS. Run Windows OS via Parallels software in order to use ImageNow on a Mac.
Concur Concur Travel & Expense Software	Concur Browser and Operating System Information from Procurement Services
Wolverine Access Gateway (uPortal) Settings & Troubleshooting	Safari 3.0 Firefox 2.0	Not yet vendor certified
ITSM 7.6.03 BMC Software Settings & Troubleshooting	Safari 3.2.3 Firefox 3.0	Safari 3.2.3 Firefox 3.0	Adobe Flash Player
General Computing Systems
CoSign (weblogin.umich.edu) ITS Internal Software Settings & Troubleshooting	Safari 3.x Safari 4.x	Safari 3.x Safari 4.x
MCommunity Directory mcommunity.umich.edu ITS Internal Software Settings & Troubleshooting	Safari 4.0 or later Firefox 13 or later Chrome 20 or later	Safari 4.0 or later Firefox 13 or later Chrome 20 or later
MCommunity Sponsor System https://mcommunity-sponsor.its.umich.edu/sponsor/ ITS Internal Software	Safari 4.0 or later Firefox 13 or later Chrome 20 or later	Safari 4.0 or later Firefox 13 or later Chrome 20 or later
MFile (mfile.umich.edu) ITS Internal Software Settings & Troubleshooting	Safari 4.x	Safari 4.x
MPrint ITS Internal Software Settings & Troubleshooting	Safari 4.x Firefox 13 or later Chrome 20 or later	Safari 4.x Firefox 13 or later Chrome 20 or later
M+Google (Mail, Calendar, Docs) Google	Google Apps Browser Information from Google Note: Administrative System users may need to install multiple browsers to have full compatibility across systems.

For Assistance, Questions or Help

Contact the ITS Service Center:  (734)764-HELP | 4HELP@umich.edu | Submit an Online Service Request