ITS Administrative Computing

Systems

Services

System Overviews

Help


Password Reset

Submit a service request online

Web Browser and Desktop Operating System Support

This page provides information about the supported Windows and Macintosh operating systems and browsers for the Web-based administrative applications that ITS manages.

ITS works directly with the software vendors to influence them to support the latest version of both Apple and Window operating systems and to expand its browser combinations.

Note: While additional browser and platform configurations may provide full functionality, those listed below are the only configurations currently tested, approved, and supported by ITS.

Windows Browser and Operating System Support

Definitions

  • ITS Recommends (ITS recommends): ITS has identified the OS/Browser combination as the primary combination for use with most ITS supported systems. The combination has been tested and workarounds/settings have been identified.
  • Vendor Certified: Vendors of our web-based systems have tested and support the combination of OS/Browser.

Windows Browser and Operating Systems Support
Application/Software Vendor Vendor Certified (ITS recommends= ITS Recommends) Other Software Requirements
Windows Vista Windows 7
Research, Teaching and Administration Systems
M-Pathways Student Administration
(includes Student Business, Faculty Business, Employee Business & eRecruit)
PeopleSoft HE 9.0/PeopleTools 8.53
IE 8
IE 9
IE 8ITS recommends
IE 9
Adobe Acrobat Reader
M-Pathways Human Resource Management System
(includes Student Business, Faculty Business, Employee Business & eRecruit)
PeopleSoft HE 9.0/PeopleTools 8.53
Not vendor certified IE 8
IE 9
Adobe Acrobat Reader
M-Pathways Financials and Physical Resources
PeopleSoft Financials 9.1/PeopleTools 8.53
Not vendor certified IE 8
IE 9
Adobe Acrobat Reader
CTools
IE 8 or later
Firefox 13 or later
IE 8 or later
Firefox 13 or later
JavaScript enabled
M-Reports
ITS Internal Software
IE 8ITS recommends IE 8ITS recommends Java 1.7
My LINC
SumTotal 8.2 software
IE 8

IE 8

Adobe Acrobat Reader
Adobe Flash Player

Note: Administrator, Report Manager, Content Manager and Author modes require IE.
DART (Donor Alumni Relationship Tool)
Blackbaud Enterprise CRM
ChromeITS recommends
Firefox 4 or later
IE 10 or later
ChromeITS recommends
Firefox 4 or later
IE 10 or later
eResearch
Click Commerce software
IE 8 or later
Firefox 7.0 or later
Chrome 9.0 or later
IE 8 or later
Firefox 7.0 or later
Chrome 9.0 or later
Adobe Flash Player
Java 1.7 or higher
Online Access Request System (OARS)
ITS Internal Software
IE 8ITS recommends
IE 9
Firefox 13 or later
Chrome 19 or later
IE 8ITS recommends
IE 9
Firefox 13 or later
Chrome 19 or later
Java 1.7
M-Marketsite
SciQuest Software
IE 8 (not in compatibility mode)
IE 9 (not in compatibility mode)
Firefox 16
Opera 10 or later
IE 8 (not in compatibility mode)
IE 9 (not in compatibility mode)
Firefox 16
Opera 10 or later
BusinessObjects XI R3
Business Objects Software
IE 8 (Compatibility Mode)
IE 9 (Compatibility Mode)
IE 8ITS recommends (Compatibility Mode)
IE 9 (Compatibility Mode)
Java 1.7
WebNow
IE 8
IE 9
Google Chrome
IE 8
IE 9
Google Chrome
Java 1.7
ImageNow
64-bit or 32-bit 64-bit or 32-bit  
Concur
Concur Travel & Expense Software
Concur Browser and Operating System Information from Procurement Services
Wolverine Access Gateway (uPortal)
IE 8 or later Not vendor certified
Tableau

Tableau Online: Technical Specifications

Tableau Desktop: Technical Specifications

ITSM 7.6.03
BMC Software
IE 8 or later IE 8 or later Adobe Flash Player
General Computing Systems
CoSign (weblogin.umich.edu)
ITS Internal Software
IE 8.xITS recommends IE 8.xITS recommends
MCommunity Directory
mcommunity.umich.edu
ITS Internal Software
IE 8 or later
Firefox 13 or later
Chrome 20 or later
IE 8 or later
Firefox 13 or later
Chrome 20 or later
MCommunity Sponsor System
https://mcommunity-sponsor.its.umich.edu/sponsor/
ITS Internal Software
IE 8 or later
Firefox 13 or later
Chrome 20 or later
IE 8 or later
Firefox 13 or later
Chrome 20 or later
MFile (mfile.umich.edu)
ITS Internal Software
IE 8.xITS recommends IE 8.xITS recommends
MPrint
ITS Internal Software
IE 8.xITS recommends
Firefox 13 or later
Chrome 20 or later
IE 8.xITS recommends
Firefox 13 or later
Chrome 20 or later
M+Google (Mail, Calendar, Docs)
Google
Google Apps Browser Information from Google

Note: Administrative System users may need to install multiple browsers to have full compatibility across systems.
ServiceLink IE 8
IE 9 (Compatibility Mode)
Firefox 17 or later
Chrome 27 or later
IE 8
IE 9 (Compatibility Mode)
Firefox 17 or later
Chrome 27 or later

Mac Browser and Operating System Support

Definitions

  • ITS Recommends (ITS recommends): ITS has identified the OS/Browser combination as the primary combination for use with most ITS supported systems. The combination has been tested and workarounds/settings have been identified.
  • Vendor Certified: Vendors of our web-based systems have tested and support the combination of OS/Browser.

Mac Browser and Operating Systems Support
Application/Software Vendor Vendor Certified (ITS recommends= ITS Recommends) Other Software Requirements
Mac OS X 10.5
(Leopard)
Mac OS X 10.6
(Snow Leopard)
Mac OS X 10.6
(Lion)
Research, Teaching and Administrative Systems
M-Pathways Student Administration
(includes Student Business, Faculty Business, Employee Business & eRecruit)
PeopleSoft HE 9.0/PeopleTools 8.53
Safari 4
Safari 5
Safari 4
Safari 5
Not yet vendor certified Adobe Acrobat Reader
M-Pathways Human Resource Management System
(includes Student Business, Faculty Business, Employee Business & eRecruit)
PeopleSoft HE 9.0/PeopleTools 8.53
Not vendor certified Safari 5
Safari 6
Safari 5
Safari 6
Adobe Acrobat Reader
M-Pathways Financials and Physical Resources
PeopleSoft Financials 9.1/PeopleTools 8.53
Not vendor certified Safari 5
Safari 6
Safari 5
Safari 6
Adobe Acrobat Reader
CTools
Firefox 13 or later Firefox 13 or later Not vendor certified JavaScript enabled
M-Reports
ITS Internal Software
Safari 5.xITS recommends Safari 5.xITS recommends Not vendor certified Java 1.7
My LINC
SumTotal 8.2 software
Safari 4.0

Not certified Not vendor certified Adobe Acrobat Reader
Adobe Flash Player

Note: Administrator, Report Manager, Content Manager and Author modes are not available in Mac OS.
DART (Donor Alumni Relationship Tool)
Blackbaud Enterprise CRM
ChromeITS recommends
Firefox 4 or later
Safari 5 or laterITS recommends
ChromeITS recommends
Firefox 4 or later
Safari 5 or laterITS recommends
If you are a Mac user, you will need to use VPN to access DART. Please contact the ITS Service Center if you need VPN access.
eResearch
Click Commerce software
Safari 4.0 or later
Firefox 3.0 or later
Safari 4.0 or later
Firefox 3.0 or later
Not vendor certified Adobe Flash Player
Online Access Request System (OARS)
ITS Internal Software
Safari 5.0
Firefox 13 or later
Safari 5.0
Firefox 13 or later
Not vendor certified Java 1.7
M-Marketsite
SciQuest Software
Safari 4.0 or later
Firefox 16
Safari 4.0 or later
Firefox 16
Not vendor certified Supplier Punchout sites may differ in browser support.
BusinessObjects XI R3
Business Objects Software
Safari 5.0ITS recommends Safari 5.0ITS recommends Not vendor certified Java 1.7
WebNow
Safari 5.0.x
Safari 5.1 is not compatible
Safari 5.0.x
Safari 5.1 is not compatible
Not vendor certified Java 1.7
ImageNow
ImageNow does not run natively on Mac OS. Run Windows OS via Parallels software in order to use ImageNow on a Mac.
Concur
Concur Travel & Expense Software
Concur Browser and Operating System Information from Procurement Services
Wolverine Access Gateway (uPortal)
Safari 3.0
Firefox 2.0
Not vendor certified Not vendor certified
Tableau

Tableau Online: Technical Specifications

Tableau Desktop: Currently, Tableau Desktop does not run on Mac OS, a virtual machine or parallels is required.

ITSM 7.6.03
BMC Software
Safari 3.2.3
Firefox 3.0
Safari 3.2.3
Firefox 3.0
Not vendor certified Adobe Flash Player
General Computing Systems
CoSign (weblogin.umich.edu)
ITS Internal Software
Safari 3.x
Safari 4.x
Safari 3.x
Safari 4.x
Not vendor certified
MCommunity Directory
mcommunity.umich.edu
ITS Internal Software
Safari 4.0 or later
Firefox 13 or later
Chrome 20 or later
Safari 4.0 or later
Firefox 13 or later
Chrome 20 or later
Not vendor certified
MCommunity Sponsor System
https://mcommunity-sponsor.its.umich.edu/sponsor/
ITS Internal Software
Safari 4.0 or later
Firefox 13 or later
Chrome 20 or later
Safari 4.0 or later
Firefox 13 or later
Chrome 20 or later
Not vendor certified
MFile (mfile.umich.edu)
ITS Internal Software
Safari 4.x Safari 4.x Not vendor certified
MPrint
ITS Internal Software
Safari 4.x
Firefox 13 or later
Chrome 20 or later
Safari 4.x
Firefox 13 or later
Chrome 20 or later
Not vendor certified
M+Google (Mail, Calendar, Docs)
Google
Google Apps Browser Information from Google

Note: Administrative System users may need to install multiple browsers to have full compatibility across systems.
ServiceLink Safari 3.0 or later
Firefox 17 or later
Chrome 27 or later
Safari 3.0 or later
Firefox 17 or later
Chrome 27 or later
Not vendor certified

For Assistance, Questions or Help

Contact the ITS Service Center: (734)764-HELP | 4HELP@umich.edu | Submit an Online Service Request