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Web Browser and Desktop Operating System Support

This page provides information about the supported Windows and Macintosh browsers for the Web-based administrative applications that ITS manages. Technical support for unsupported browsers is not available.

ITS works directly with the software vendors to influence them to support the latest version of both Apple and Window operating systems and to expand its browser combinations.

Windows

Preferred Browser: Chrome

Additional Supported Browsers:

  • Internet Explorer
  • Firefox

Exceptions:

  • Blocked Plug-ins: The latest Chrome has discontinued support for certain third-party plug-ins. Please use an alternate browser if you experience plug-in issues while using Chrome with web applications, including:
    • BusinessObjects
    • WebNow
    • Blue Jeans
    • Planview
  • My LINC: Internet Explorer 10 or 11 (native mode) are the preferred browsers. Firefox is also supported.
  • Planview requires Internet Explorer (IE) Compatibility Mode.
  • BusinessObjects also supports IE in Compatibility Mode; for IE 10 and 11 only the 32-bit version works. For recommended browser settings, see the Workstation Requirements page.

Note: IE Compatibility Mode is activated on MiWorkspace computers when a site requires it. To enable IE Compatibility Mode manually, please read the IE Compatibility Mode tutorial.

Mac

Preferred Browser: Chrome

Additional Supported Browsers:

  • Safari
  • Firefox

Exceptions:

  • Blocked Plug-ins: The latest Chrome has discontinued support for certain third-party plug-ins. Please use an alternate browser if you experience plug-in issues while using Chrome with web applications, including:
    • BusinessObjects
    • WebNow
    • Blue Jeans
    • Planview
  • My LINC: Safari and Firefox are the preferred browsers.
  • BusinessObjects: Safari is the only vendor-supported Mac browser. However, some users find that Firefox works as well. For recommended browser settings, see the Workstation Requirements page.

Additional Requirements

Many services also require the following:


For Assistance, Questions or Help

Contact the ITS Service Center: (734) 764-HELP | 4HELP@umich.edu | Submit an Online Service Request