ITS Administrative Computing



System Overviews


Submit a service request online

BusinessObjects: Windows Workstation Requirements

BusinessObjects XI 3.1 is compatible with the ITS-supported Windows browsers, Internet Explorer (IE) 7, 8 and 9, as well as Firefox 3.6 and 8. However, there are a few workstation adjustments to make. For many, system administrators and desktop support staff in your unit will make these changes. For others, who either don't have desktop support staff in their unit or who want to run XI 3.1 on a home or laptop computer, you will need to make these changes yourself.

On This Page:

Required IE Browser Settings

Before running BusinessObjects XI 3.1 for the first time, you will need to adjust a few browser settings. These adjusted settings enable you to print reports or save them to Excel, and to turn off the trusted site automatic pop-up.

Note: Some users find that BusinessObjects works better in Internet Explorer 8 and 9 when they select Tools > Compatibility View. Other users do not experience improvement in Compatibility View.

  • Add the BusinessObjects root Web server as a trusted site.
    The URL is:
  • Internet Explorer 7, 8 and 9:
    • Under Security Settings > Custom Level, enable the following:
      • Automatic Prompting for file downloads
      • File download
      • Websites in less privileged web content zone can navigate into this zone(this turns off the trusted sites pop-up window)
    • Verify that the Do not save encrypted pages to disk checkbox is turned off.
  • Follow the Windows: XI 3.1 Browser Settings document for detailed step-by-step instructions.

Java Plug-in Information (for Full-Access WebI Users Only)

Full-access (but not limited-acess) WebI users require a Java plug-in. The following combinations of browser and Java plug-in version are supported.

Browser JVM
IE 7.0 Sun 1.5.0_xx
Sun 1.6.0_02+
IE 8.0* Sun 1.6.0_xx
IE 9.0* Sun 1.6.0_xx
Firefox 3.6 Sun 1.5.0_xx
Sun 1.6.0_xx
Firefox 8** Sun 1.6.0_xx

*Only Compatibility Mode supported.
**New Firefox releases will be supported with minimal testing about two weeks after release by Mozilla.

If you don't have a Java plug-in already, the plug-in will be downloaded the first time you run BusinessObjects XI 3.1.

For some versions of Java, a screen of maize and blue graphics displays when you create or run a BusinessObjects report. Here is the fix:

  1. Navigate to the Control Panel > Java.
  2. In the Java Control Panel, click the Advanced tab.
  3. Click the plus signs (+) to open Security > Mixed code (sandboxed vs trusted) security verification.
  4. Turn on the second radio button, Enable – hide warning and run with protections.
  5. Click OK to close the Java Control Panel.

For Assistance, Questions or Help

Contact the ITS Service Center: (734) 764-HELP | | Submit an Online Service Request