ITS will focus on the following applications and services in FY2010

Donor and Alumni Relationship Tool (DART)

As many of you know, DART is the new fundraising system for the university. Design teams are working with the vendor, Blackbaud, to enhance and configure the software. They are approaching design in five functional areas. Several of these areas will be available in beta versions of DART by June 2010 for testing with design teams and select community members.  The DART project website provides current information on the project, as well as information on how to get a representative from your unit on one of the design teams.

eRecruit

This new system allows job applicants to search and bid on jobs, and enables units to hire employees. With our vendor contract expiring for eMploy, we must deliver a new, more satisfying solution. eRecruit will launch in June 2010.

Student Application for Admission

Our contract with our current vendor expires within the year. We will deliver a new solution in time for the admitting season next year, and have team milestones planned for February and March 2010. Admitting offices will work with the vendor to create their websites, which will feed the M-Pathways Student Administration system for processing/evaluation purposes.

CTools

Last year the university experienced a significant outage of the CTools system at the end of the term while teaching evaluations were being conducted. After close review, the Digital Media Center CTools Integration and ITS teams improved the application and database server to handle increased usage. This fall, CTools experienced the highest demand ever in CTools at the start of the term, and did not see any performance degradation. We’ll continue working closely with the CTools and ITS team to make changes to the application and the infrastructure to ensure a stable, reliable system with satisfactory performance. Our target in FY2010 is 98% reliability.

Concur

This is the new system for employee travel and expense. We are partnering with the Associate Vice President for Finance to deliver this system as an important way to reduce the University’s overall spend on travel and to improve controls on employee spend. A pilot of the system is already underway in select schools and central areas. A campus-wide deployment is planned by June 30, 2010.

Security Assessment Service

We’ll offer a new service to conduct security assessments for units, which will help reduce the risk of security incidents across the university.

Windows Network Domain Consolidation Enables Easier Calendar Sharing

Several changes are occurring to the campus Windows infrastructure in order to address security issues and to reduce redundant services. Some units, such as Housing, LSA, Engineering, and Ross School of Business, are collapsing their domains. Business & Finance will shut down its Exchange service and become part of the campus Windows environment by December 2009. These consolidation efforts will enable easier and wider calendar sharing across campus, as well as collaboration services (such as network file sharing and SharePoint).

Additionally, a separate task force will consider privacy and data security issues related to the University’s use of cloud services to fulfill some of the university’s computing needs. Potentially, cloud services could be used for: email, calendaring, desktop applications, content management, research storage, administrative applications, and voice services.