Announcements
03/25/2010: Starting May 23, 2010, The Online Help Desk will be upgraded to Service Request Management (SRM) to expand this service as part of NextGen Michigan. During this period, the Online Help Desk will be unavailable. Service requests can be submitted via e-mail and will be handled as usual. Thank you for your patience as we work to bring you expanded service!

Online Help Desk

If this is your first time submitting a concern/question, refer to Getting Started Using the Online Help Desk for instructions on how to submit.

Helpful Resources

Using the Online Help Desk

• Getting Started Using the Online Help Desk
• The Basics of the Online Help Desk
• Creating a Request with the Online Help Desk
• Checking Your Request through the Online Help Desk
• Adding Information to your Request Through the Online Help Desk
• Urgency Definitions

Demonstrations

• Creating a New Request
• Checking the Status of a Request
• Adding Information to a Request