Methodologies are valuable roadmaps and toolkits to efficient and effective methods for managing and accomplishing projects and initiatives. This site is a valuable resource for both new and experienced staff. It is the official repository for Methodology documents.
Provides processes, templates and examples for all project/effort communication planning and execution
Disaster Recovery/Business Continuity (DR/BC)
Provides processes, tools, and templates
IT Service Management
Provides processes to address items like system changes, problem investigations, incidents, end user questions and knowledge management in a consistent and repeatable way.
Provides templates and examples for infrastructure projects
Iterative Design & Development
Explains the ITS Iterative Framwork and provides templates and examples for iterative projects
Provides the basic steps and tasks in an end user support training and documentation plan
Provides templates and examples for Process Improvement activities
Provides templates and examples for managing Information and Technology Services (ITS) projects
System Development Lifecycle (SDLC)
Provides templates and examples for system development projects
Provides templates and examples for system upgrade projects
Important: These documents are made available by ITS for public use, on an "as is" basis, without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.