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Hardware & Software Requirements

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Which scanner should I purchase for my operations?

The centralized imaging system supports many different scanners that are suitable for imaging normal business documents. This guide was created to give you an idea of the scanners and options that might be considered if you plan to do your own scanning or need to replace an existing scanner.

See PSI Recommended Scanners

What are the system requirements to run ImageNow 6.4.1 and WebNow 6.4.1?

Please see ImageNow Software Upgrade Information.

Which CaptureNow product should I buy?

Contact the 4HELP@umich.edu for assistance with selection of CaptureNow products and licensing information.

How do I get the Java plug-in for my Windows computer?

Java must be installed on computers used to access WebNow. If you have administrative rights on your computer, the Java plug-in will automatically install the first time you log into WebNow on Wolverine Access. If you don't have administrative rights on your computer, you will see a blank screen the first time you log into WebNow. Your desktop support staff will have to download Java for Windows computers.

How do I get the Java plug-in for my Macintosh computer?

Java must be installed on computers used to access WebNow. If you have administrative rights on your computer, the Java plug-in will automatically install the first time you log into WebNow on Wolverine Access. If you don't have administrative rights on your computer, you will see a blank screen the first time you log into WebNow. Your desktop support staff will have to download Java for Macintosh computers. To run WebNow, OS 10.4 (Tiger) is required, with Safari as the supported web browser.

Hardware profile

The Hardware Profile Worksheet will help you capture relevant hardware profile information in case you need to reinstall CaptureNow software, install new scanners, etc. Go into Settings --> Options --> Scanning Profile. Click the Properties tab and write down the settings on the worksheet under "scanner properties." Click the Option tab and write down the settings on the worksheet under "source properties."