Getting Started
On This Page:
General Information
All University of Michigan departments are eligible to use the centralized document imaging system.
Exception: According to the University's site license, ImageNow cannot be used to capture any patient billing, patient records, or clinical-related documents from the University Health System.
Obtaining Access to ImageNow or WebNow
To obtain access to ImageNow or WebNow, you need to submit an access request via the Online Access Request System (OARS).
All requests must be authorized by the MAIS Unit Liaison or an authorized signer for your unit. To learn who is authorized to sign access requests for your unit, enter your uniqname on the Unit Liaison/Alternate Signer Database.
Your ImageNow and WebNow Password
To access ImageNow and WebNow, you will enter your uniqname as your user name, while your ImageNow/WebNow password is your UMICH (Kerberos) password. If you don't have a UMICH password, it is easy to obtain. For assistance, contact the ITCS Accounts Office.
Getting Started With ImageNow
The ImageNow application enables you to scan printed documents and store them as electronic documents in a secure online environment. As an alternative, MAIS Document Imaging Services can scan your documents for you. After being scanned by you or by MAIS, the electronic version of these documents are available through WebNow, the viewing component of the U-M centralized imaging service.
If your unit is interested in document imaging services, complete the Request for Imaging Services Form. This form is a starting point for prospective users who want to obtain document imaging services and for current users who want to expand the scope of their imaging operations. It will help you define your imaging needs, and the information you provide will help MAIS develop an implementation plan and a schedule and cost estimate for the services you are requesting.
Use the resources on ImageNow/WebNow User Guides and Other Support Materials to learn how to use ImageNow.
ImageNow Hardware and Software Requirements
To use ImageNow, you must have Citrix client software on your computer. The following pages provide links to download the client software for Macintosh and Windows computers, as well as installation information.
Getting Started With WebNow
The WebNow application enables you to view electronic documents that have been created with ImageNow. WebNow is accessible
on Wolverine Access - University Business. Use your uniqname and
UMICH (Kerberos) password to log into WebNow.
Notes:
Use the resources on ImageNow/WebNow User Guides and Other Support Materials to learn how to use WebNow.
WebNow Hardware and Software Requirements
To use WebNow, you must have the Java 1.5x plug-in on your computer. If you have administrative rights on your computer, the Java plug-in will automatically install the first time you log into WebNow via Wolverine Access. If your unit does not permit you to install software on your computer, your desktop support staff will need to install the appropriate Java plug-in for your computer before you can access WebNow. You can download the Java plug-ins from the following Web sites:
MAIS Web Browser and Desktop Operating System Support provides information about browser and operating system requirements for WebNow.
WebNow requires a high-speed Internet connection. It does not support dial-up connections.
For More Information
If you would like more information about MAIS Document Imaging Services, please send an e-mail to doc.image.request@umich.edu.
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